Guest operations platform SuiteOp has raised $3 million in seed funding, which the company said will help “accelerate development, roll out next-generation automation tools and expand into new markets.”
This first round of external financing was led by ScOp Venture Capital, with participation from Dream Capital and an unnamed private European fund. Strategic angel investors Kunal Shah, co-founder of property access software ButterflyMX, Sudeep Singh, founder of virtual care platform HealthArc, and Song Pak, former executive vice president at venture capital firm Revolution, also participated.
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Jean-Emmanuel Losi and Simon Seroussi co-founded SuiteOp in 2023 while they were were scaling short-term rental brand Sosuite.
“Hospitality operators are under more pressure than ever to deliver standout guest experiences while juggling rising costs and ongoing labor shortages. We built SuiteOp after feeling those same pain points firsthand while running our own property management company,” Seroussi said.
With seed funding, the hospitality platform will "double down" on predictive artificial intelligence (AI) capabilities for operators to prevent issues before they affect guests, Seroussi said. The company also noted that it hopes to “continue bridging the gap between front and back-office teams through integrated workflows.”
“Technology in hospitality should be a bridge, not a barrier, yet many operators are forced to navigate a maze of disconnected tools just to keep their businesses running. When we started Sosuite, we did not intend to start a software company,” Losi said. “Still, the reality is that no existing solution could keep up with the real-world operational complexity of running many properties at scale.”
SuiteOp is now used in other lodging businesses beyond short-term rentals, including boutique hotels and hybrid operations. Per the company website, the platform consolidates abilities, allowing hospitality operators to automate check-ins and check-outs, quickly verify and screen guests, manage and maintain smart devices and enable unit monitoring and security.
The company said it sustained 15% month-over-month growth over the past year and experienced a fivefold increase in run rate.
“With this new funding, we’re not just refining the product ... we’re reimagining how hospitality businesses can operate more efficiently, profitably and with much less stress,” Losi said.